Office Location: Tempe, Arizona

Deon M. Franklin

Associate

Deon Franklin is an Associate in the firm’s Phoenix office. Since joining the firm in 2023, Deon has developed a diverse practice focused on homeowners’ associations, employment law, and insurance defense. He advises clients on governing document interpretation and amendment, covenant enforcement, and general counsel matters, and represents associations, non-profits, and businesses throughout Arizona.

Office Locations

Overview

Deon Franklin is an Associate in the firm’s Phoenix office. He joined the firm in 2023, and his practice encompasses community association and condominium law, employment law, and insurance defense. Deon advises clients on governing document interpretation and amendment, covenant enforcement, and general counsel matters, and represents associations, non-profits, and businesses in a broad range of employment and insurance-related disputes.

Deon earned his Juris Doctor from Marquette University Law School in Milwaukee, Wisconsin. Before attending law school, he graduated from Marquette University with degrees in International Business and Finance. During his time at Marquette, Deon was a member of the Men’s Basketball Team and earned recognition on the Big East All-Academic Team and the Athletic Director’s Honor Roll.

Originally from Italy, Deon moved to the United States to pursue his education and athletic career. A native Italian speaker, he is also conversational in Spanish. Outside of the office, Deon enjoys playing basketball, supporting his favorite Italian soccer team, and hiking the scenic trails of Sedona with his wife.

Education
  • Marquette University Law School, JD
  • Marquette University, BS in International Business and Finance
Professional Memberships
  • Community Associations Institute (CAI)
  • Arizona Association of Community Managers (AACM)

Seminars

February 3, 2026

Reasonable Accommodation in HOAs: Animals & More

Learn how to navigate reasonable accommodation requests in your HOA, with a focus on assistance and service animals.

Kyle von Johnson

Partner

Kyle von Johnson, a Partner based in CHDB Law’s Phoenix office, boasts an extensive background in insurance defense litigation, business litigation, and general counsel practice. With a focus on commercial litigation and transactional work, Kyle is well-versed in real estate litigation encompassing HOA disputes, landlord-tenant law, and contract disputes. On the transactional side, he handles residential and rental agreements, business contracts, commercial leasing, subleasing, and general contract drafting and review.

Office Locations

Overview

Kyle von Johnson is a Partner in our Phoenix office. Kyle works in the Firm’s insurance defense litigation, business litigation, and general counsel practice. He has extensive experience with commercial litigation and transaction work. His litigation practice involves primarily real estate litigation including HOA disputes, landlord tenant law and contract disputes. On the transactional side, Kyle practices around residential purchase agreements/rental agreements, business agreements, commercial leasing and subleasing, as well as general contract drafting and review.

Prior to joining CHDB Law, Kyle worked as an associate at Combs Law Group, P.C. handling real estate litigation disputes and transactional work. Kyle is originally from Iowa where he graduated from Drake Law School with Highest Honors. While in Iowa, Kyle practiced at a general practice law firm.  His primary areas of practice were contract disputes, estate planning, criminal law, and civil litigation. He also practiced in real estate transactions and probate.

In his free time, Kyle enjoys renaissance fairs, hiking, and spending time with his family.

Education
  • Drake University Law School, J.D. 2018
  • Iowa State University, B.S. 2016
Professional Memberships
  • Community Association Institute (CAI)
  • Arizona Association of Community Managers (AACM)
  • State Bar of Arizona
  • Young Lawyers Division

Seminars

March 3, 2026

Litigation and Insurance: What HOAs Need to Know

Gain practical insights into handling HOA litigation and how insurance coverage impacts the process.

Monya Cohen

Senior Associate

Monya Cohen, a Senior Associate at the Firm, focuses on community association and insurance defense litigation, along with general counsel services. Her practice encompasses interpreting governing documents, covenant enforcement, and providing legal representation to HOAs. Monya earned her J.D. from Arizona State University’s Sandra Day O’Connor College of Law. She gained valuable experience through clerkships at the Firm, honing skills in diverse legal areas like contract disputes, real estate, and corporate liability. With a certificate in trial advocacy, Monya’s background includes externships with various legal offices and active roles in Moot Court and the Corporate and Business Law Journal.

Office Locations

Overview

Monya Cohen is a Senior Associate in the Firm’s community association litigation, insurance defense litigation and general counsel practice. Her practice involves assisting HOAs in governing document interpretation and amendment, covenant enforcements and general counsel representation. Monya received her J.D. from the Sandra Day O’Connor College of Law at Arizona State University.

While in law school, Monya clerked for two summers at the Firm, where she was able to acquaint herself with all aspects of the Firm’s practice, including: drafting demand letters, pleadings, and memoranda concerning contract disputes, general and corporate liability, real estate, foreclosures, and more.

Monya was an O’Connor Merit Scholar and graduated with a certificate in trial advocacy. She also held several legal externships, including with the Maricopa County Superior Court, the Maricopa County Attorney’s Office, and the U.S. Attorney’s Office in the Phoenix Division. Additionally, Monya was an oral advocate and brief writer for the Vis Moot Court Team as well as a Managing Editor for the Corporate and Business Law Journal.

Monya is originally from Indiana where she grew up a Hoosier sports fan. In her spare time, Monya enjoys bouldering, hiking, and spending time with her friends and family.

Education
  • Sandra Day O’Conner College of Law at Arizona State University, JD
  • Indiana University Bloomington, BS
Professional Memberships
  • Community Associations Institute (CAI)
  • Arizona Association of Community Managers (AACM)
  • Arizona Women Lawyers Association
  • Arizona Jewish Lawyers Association
  • Young Lawyers Division
Awards
  • Fall and Spring 2020 Willard H. Pedrick Scholar Award
  • Dean’s Award for Academic Performance and Contributions to the College of Law

Kyle Banfield

Partner

Kyle Banfield, a Partner in the firm’s Tempe office, specializes in insurance defense litigation and community association counsel. Previously in Massachusetts, he excelled in healthcare-related defense litigation, earning recognition as a Massachusetts Super Lawyers Rising Star for client advocacy. A graduate of Pennsylvania State University and Northeastern University School of Law, Kyle’s background includes work for Boston law firms and as a Judicial Intern for Judge Jennifer C. Boal in the US District Court. Kyle has extensive litigation experience in both state and federal courts, and strives to provide his clients with a comprehensive legal approach.

Office Locations

Overview

Kyle Banfield is a Partner in the firm’s Tempe office. Kyle’s practice focuses in the area of insurance defense litigation as well as community association general counsel. Prior to joining the firm, Kyle worked in Massachusetts at several insurance defense litigation firms with his most recent position in insurance defense for healthcare institutions and healthcare professionals in the Boston area. Kyle was named a Massachusetts Super Lawyers Rising Star in 2021 and 2022 for his strong advocacy on behalf of his clients.

Kyle is a graduate of the Pennsylvania State University and Northeastern University School of Law. During his time at Northeastern, Kyle worked for several Boston area law firms and was a Judicial Intern for the Honorable Judge Jennifer C. Boal in the United States District Court for the District of Massachusetts.

Kyle is a member of the Phoenix Chapter of the Penn State Alumni Association and is an avid Penn State football fan. Kyle enjoys playing all types of sports and is frequently found on the golf course or playing basketball.

Education
  • Northeastern University School of Law, JD
  • The Pennsylvania State University, BS
Professional Memberships
  • Community Associations Institute (CAI)
  • Arizona Association of Community Managers (AACM)
Awards
  • Massachusetts Super Lawyers Rising Star 2021 and 2022

Seminars

October 6, 2026

Artificial Intelligence in Community Associations: What Arizona Boards and Managers Need to Know

How HOA boards and community managers are currently using AI tools, the legal and practical risks those tools create, and best practices for maintaining compliance with Arizona law.

September 2, 2025

HOA Responsibilities vs. Homeowner Responsibilities

Which responsibilities belong to the HOA versus individual homeowners? We'll cover community property management, enforcement authority, and neighbor disputes to help maintain a compliant, well-functioning community.

March 5, 2024

Enforcing with Confidence

Know your documents, the law, and your rights.

Chuck Oldham

Partner

Charles (Chuck) Oldham is a highly experienced litigation attorney with over 20 years of expertise in real estate and commercial litigation. His primary practice areas focus on real estate litigation, including escrow and title insurance disputes, partitions, landlord/tenant conflicts, adverse possession, deed restrictions, broker/agent disputes, and purchase contract conflicts. His broad experience extends to collections, business dissolutions, bankruptcy, professional liability, and dissolution issues between co-habitants. Chuck has served as lead and co-lead counsel in jury and bench trials, is proficient in mediation and arbitration, and excels in appellate matters before the Arizona Court of Appeals and the Arizona Supreme Court. Graduating cum laude from Arizona State University College of Law, Chuck’s accomplishments include awards like Order of the Coif, Order of the Barristers, and serving as a clerk for the Honorable Rebecca White Berch of the Arizona Supreme Court.

Office Locations

Overview

Charles (Chuck) Oldham is a litigation attorney with more than 20 years’ experience in handling real estate and commercial litigation. Mr. Oldham’s primary areas of practice include commercial litigation matters with a focus on real estate litigation, including escrow and title insurance disputes, partitions, landlord/tenant disputes, adverse possession, specific performance, deed restrictions, professional real estate broker/agent disputes and purchase contract disputes. Mr. Oldham also has significant experience in other commercial litigation matters such as collections, business dissolutions, bankruptcy and professional liability and dissolution issues between unmarried co-habitants. Mr. Oldham has served as both lead and co-lead counsel in both jury and bench trials. Mr. Oldham also has extensive experience in mediation and arbitration, both as a mediator and arbitrator and as an advocate. Mr. Oldham also has a proven track record on appellate matters before both the Arizona Court of Appeals and the Arizona Supreme Court. Mr. Oldham’s varied experience makes him uniquely qualified to assist clients with their real estate and other commercial disputes.

Mr. Oldham grew up in New England and graduated from Keene State College in Keene, NH in 1988 with a Bachelor of Arts in History. While at Keene State, Mr. Oldham served as the Chair of the Student Assembly, Student Body President and was named the Student Leader of the Year. Following graduation Mr. Oldham served in the United States Navy from 1989 until 1999. While in the Navy, Mr. Oldham served as a quartermaster, assistant navigator, deep sea diver and military free-fall parachutist.

Upon leaving the Navy in 1999 Mr. Oldham attended Arizona State University College of Law, graduating cum laude in 2002. While at ASU College of Law, Mr. Oldham was awarded the Order of the Coif and Order of the Barristers, was a CALI Award recipient for the highest grade in his first year real property class and was named a Pedrick Scholar. Following law school, Mr. Oldham served a clerkship with the Honorable Rebecca White Berch of the Arizona Supreme Court.

Education
  • Sandra Day O’Connor College of Law at Arizona State University, JD
  • Keene State College, Keene, New Hampshire, BA
Professional Memberships
  • Community Associations Institute (CAI)
  • Arizona Association of Community Managers (AACM)
  • Panelist with the American Arbitration Association
  • Mediator, Arizona Association of Realtors
  • Certified Real Property Specialist, State Bar of Arizona
Speaking Engagements
  • The Wildfire Menace: Will the West Learn or Burn; May 2015
Publications and Media
  • Wildfire Liability: The Feds Give and Take; Arizona State Law Journal Spring 2016
    (author)
  • Defenses to Liability Under CERCLA; Arizona State Law Journal Summer 2014 (coauthor)
  • Arizona Condemnation Summit; Environmental Law Impact on Condemnation: Takings and Appraisal Issues; October 2013.

Tessa Knueppel

Partner

Tessa Knueppel, a Partner at CHDB Law’s Phoenix office since 2021, excels in community association law, business law, and litigation, focusing on general counsel and civil litigation. With extensive litigation experience in criminal law, she has successfully handled over 15 jury trials and received recognition as the Arizona Rising Star Prosecutor of the Year in 2020. Tessa’s diverse legal background also includes bankruptcy, personal injury law, and a certification in Law, Science, and Innovation. Beyond her legal pursuits, she’s an avid traveler, theatre enthusiast, and coffee lover.

Office Locations

Overview

Tessa Knueppel joined CHDB Law’s Phoenix office in 2021 where she works as a Partner. Tessa practices in the areas of community association law, business law, and litigation. She focuses on general counsel and civil litigation. Prior to joining the firm, Tessa had several years of extensive litigation experience in the criminal law sector as a prosecutor in both the Major Offenders’ and Special Victims’ Divisions. She has successfully tried over 15 jury trials, in addition to bench trials, and received the state-wide award in 2020 for the Arizona Rising Star Prosecutor of the Year.

In addition to criminal law, Tessa has also worked for a bankruptcy and personal injury law firm, clerked for the Environmental Enforcement section at the Arizona Attorney General’s Office, and for the Staff Attorneys at the Arizona Supreme Court. She also has a certification in Law, Science, and Innovation from the Sandra Day O’Connor College of Law.

Tessa enjoys traveling, theatre, and drinking copious amounts of coffee.

Education
  • Sandra Day O’Connor College of Law at Arizona State University, JD
Professional Memberships
  • Arizona Women Lawyers Association
Awards
  • 2020 Arizona Rising Star Prosecutor of the Year
  • High Distinction for Pro Bono from the Sandra Day O’Connor College of Law
  • Pedrick Award for scholastic achievement
Speaking Engagements
  • Water Rights

Seminars

February 6, 2024

Maxing out your Meetings!

Too many voices, not enough direction? Meetings taking too long? Struggling with procedural challenges? Maximize the potential of your meetings. 

Joshua Bolen

Shareholder, Co-Managing Partner

Joshua M. Bolen is a seasoned practitioner in Community Association Law and Business/Employment Law, overseeing comprehensive litigation at CHDB Law. With a track record of successful trials in Arizona at both state and federal levels, including Court of Appeals and the United States Court of Appeals for the Tenth Circuit and Ninth Circuit, Josh’s commitment to legal education and service is notable. He is also admitted to practice in the Supreme Court of the United States of America.

He has held significant roles within the Community Associations Institute (CAI) and currently co-chairs the CAI Legislative Action Committee for community association legislation lobbying in Arizona. Josh is an educator, teaching Community Association Law at the National CAI Law Conference and locally on various legal topics, contributing to the legal community through his engagement with the Firm, CAC-CAI, and AACM. Josh is also a national member of the College of Community Association Lawyers with CAI.

Office Locations

Overview

Joshua M. Bolen practices in every aspect of Community Association Law and Business and Employment Law and is responsible for overseeing all litigation at CHDB Law. Josh has successfully tried numerous jury and bench trials in Arizona on both the state and federal level. He has also practiced in the Arizona Court of Appeals, The United States District Court of Arizona and The United States Court of Appeals for the Tenth Circuit.

Education and service to the legal industry are very important to Josh. He has served with Community Associations Institute as its 2013 Chapter President, 2012 President-Elect, 2014 Treasurer, 2015 Director at Large, and was the Co-Chair of the Public Relations Committee for the Central Arizona Chapter. Josh also served as Co-Chair of the CAI Legislative Action Committee that was responsible for lobbying on behalf of, and against, community association legislation in Arizona. He teaches Community Association Law at the National CAI Law Conference and locally on all Community Association issues and Business and Employment Law issues on behalf of the Firm, CAC-CAI, AACM, and various other organizations and management companies.

Josh and his wife, Stacy, enjoy spending time with their 2 kids, Catherine and Crosby, and their dogs. Josh is a die-hard Arizona Cardinals fan. His family has been season ticket holders since 1988 and they travel to at least one away game each season.

Education
  • Southwestern School of Law, JD
  • W.P. Carey School of Business at Arizona State University, Accountancy Degree
Professional Memberships
  • Community Associations Institute (CAI)
  • College of Community Association Lawyers (CCAL)
  • Arizona Association of Community Managers (AACM)
  • Maricopa County Bar Association
  • Home Builders Association of Central Arizona
Speaking Engagements
  • Dogs, Chickens & Emotional Support Ponies, Oh My!, Presented by Joshua Bolen, James Hazlewood, Jason Miller, Wednesday, March 29, 2023
Awards
  • Member of the College of Community Association Lawyers (CCAL)

Authored Articles

Seminars

Upcoming

December 1, 2026

Ahead of the Curve: Leveling up for 2027

Explore important topics, emerging trends, and key considerations that can impact boards, managers, and communities in 2027 and beyond.

June 23, 2026

2026 Legislative Update

Learn about possible new compliance requirements, governance updates, enforcement changes, and practical steps your association should take now to reduce risk and stay compliant. Ideal for board members and community managers.

May 5, 2026

Seminar Change Based Upon New Ruling: Navigating the New Open & Executive Board Meeting Procedures

This practical seminar provides strategies for maintaining compliance, protecting your HOA, and resolving disputes professionally while minimizing risk.

December 2, 2025

Trends in HOA Living: What’s Changing in 2026 and Beyond

HOA living is evolving. Explore emerging trends shaping community associations in 2026 and beyond—legislative updates, sustainability initiatives, shifting homeowner expectations, and technology advances. Learn how to proactively adapt to new challenges and opportunities.

June 12, 2025

2025 Legislative Update

The 2025 legislative landscape for HOA’s introduced several significant changes. Here’s a breakdown of what associations can expect.

May 6, 2025

Developer Controlled Associations – What You Need to Know

What should an HOA plan for before transitioning from builder control to homeowner control? What challenges are most likely to be identified during the transition? Discover the answers to these questions and more!

February 4, 2025

HOA Board “Mess-Ups” and How to Avoid Them

Board Training. Fiduciary Duties. Cohesion and Trust. When boards prioritize transparency, collaboration, and adherence to both legal and ethical standards, they can avoid pitfalls that are lawful but harmful.

December 3, 2024

2025 is Just Around the Corner

Top Issues for 2025: Will it be a turning point for better days ahead, or will current trends persist? What changes will associations need to make in an ever-evolving world? Goodbye 2024, hello 2025!

June 4, 2024

What’s in Store for 2024 – HOA Legislative Update

What you can expect going forward and how the new laws and trends are likely to impact you.

August 1, 2023

Common Area Liabilities

Protecting our common areas / elements How do we protect an association’s largest asset – its common property? Insurance coverage for common property is essential to protect assets and minimize liability. The specific amounts and types of insurance coverage needed may vary depending upon your CC&R’s, local regulations, and the types of common areas/elements.

March 7, 2023

Dogs, Chickens & Emotional Support Ponies, Oh My!

Are barking dogs driving residents nuts? Is a ball python a typical household pet? How do you distinguish between an assistance animal and a pet? Come and learn the answers to these questions and more!

April 5, 2022

Top 10 Planned Community Issues

Are you always facing new issues in your Planned Community? Feeling Overwhelmed? You are not alone….join us to discuss the Top 10 Planned Community Legal Issues in 2022. We will explore what to do, what to worry about, how to save your Planned Community money, and what your Association should be on the lookout for […]

March 1, 2022

Top 10 Issues for Condominiums

Oh no! Not again? It seems there are always complex legal issues happening within a Condominium Association. Join us to discuss the Top 10 Condominium Legal Issues in 2022. We will explain what to do with these issues, how to save your Condominium Association money, and what your Association should be on the lookout for […]

September 9, 2021

The New Roaring 20s for HOAs!!!

HOAs have definitely changed since the beginning of 2020. Is this for the good, the bad or both??? This seminar will explore current and future HOA legal issues regarding virtual meetings, maintenance requirements/obligations, reserve funding, construction costs, vendor costs, social events and a few other surprise topics.

May 11, 2021

Help! I Think my Board is Imploding!

Board members not getting along, misbehaving, threatening to resign? What if you no longer have a board? Legal options to practical and political problems.

October 13, 2020

Cameras and Enforcement

As cameras get smaller and more readily available, what steps can your association take to ensure a member’s privacy and security concerns? We will discuss your association’s authority to install security cameras in common areas, to regulate cameras on a lots/units, and its potential need to adopt various record, security and privacy policies.

October 6, 2020

Cameras and Enforcement

Cameras in Community Associations: Safety vs. Privacy As cameras get smaller and more readily available, what steps can your association take to ensure a member’s privacy and security concerns? We will discuss your association’s authority to install security cameras in common areas, to regulate cameras on a lots/units, and its potential need to adopt various […]

April 7, 2020

Vendors

What vendor should we choose? How to know when you have a legal issue with a Vendor. How to avoid a potential legal issue all together. What you should look out for before you enter into a contract. When should you contact your attorney!

March 3, 2020

Parking, Parking and More Parking

So many parking violations, so little the HOA can do about it, right? Wrong! Learn how and when to enforce your associations parking rules, how to adopt a set of parking rules, and when it is time to get the police involved.

November 5, 2019

20/20 What to Expect Next Year

20 for 20 – Take a look at how Associations may have to change, evolve, and improve over in 2020! Can there really be 20 ways for this to occur? You must attend to find out.

February 5, 2019

Rentals Running You Ragged?

Community association feeling more like a hotel than a home? Short term neighbors leaving you long term problems? Learn the techniques to “address” your short term rental challenges.

January 11, 2018

Enforcement in 2018 – What Now?

The wait is over! Find out what laws have been signed and what that means for Associations in...

April 4, 2017

Double Seminar: Collections and Enforcement

Collections: What’s working? What’s not? How changes in the real estate market, local economy and the Courts are...

Kellie Callahan

Shareholder, Chief Operating Officer

Kellie Callahan is a go-to advisor for community associations, developers, and businesses on complex legal and operational matters. As head of the firm’s General Counsel practice group, she provides strategic guidance to planned communities and condominium associations on governance, development issues, contract negotiation, covenant interpretation, and enforcement. Kellie also has substantial experience in assessment recovery litigation, fair housing compliance, and business and employment law. Known for her practical judgment and solutions-oriented approach, she works closely with boards, managers, and business leaders to resolve issues efficiently while protecting her clients’ long-term interests.

Office Locations

Overview

Kellie Callahan is a go-to advisor for community associations, developers, and businesses on complex legal and operational matters. As head of the firm’s General Counsel practice group, she provides strategic guidance to planned communities and condominium associations on governance, development issues, contract negotiation, covenant interpretation, and enforcement. Kellie also has substantial experience in assessment recovery litigation, fair housing compliance, and business and employment law. Known for her practical judgment and solutions-oriented approach, she works closely with boards, managers, and business leaders to resolve issues efficiently while protecting her clients’ long-term interests.

Kellie joined the firm as an associate in 2007 and quickly established herself as a leader within the practice. She became a partner in 2014 and an equity shareholder in 2016. In 2025, she was appointed the firm’s Chief Operations Officer, where she helps guide the firm’s strategic growth and operational initiatives.

A respected voice within the community association industry, Kellie frequently speaks and teaches on topics affecting associations and legal professionals. In addition to instructing seminars sponsored by the Firm, she has instructed numerous courses through the Arizona Association of Community Managers and the Leadership Centre and has presented at the Community Associations Institute National Law Seminars on law firm management and attorney development. She is also committed to mentoring the next generation of attorneys and has served as a mentor through the State Bar of New Mexico’s Bridge the Gap Mentorship Program.

Originally from Boston, Kellie remains a devoted fan of Boston’s professional sports teams.

Education
  • Sandra Day O’Connor College of Law at Arizona State University, JD
  • Stonehill College, BA
Professional Memberships
  • Community Associations Institute (CAI)
  • Arizona Association of Community Managers (AACM)
  • Arizona Women Lawyers Association
  • Ladies in Land
  • State Bar of New Mexico Bridge the Gap Mentorship Program, Mentor
  • Home Builders Association of Central Arizona
Awards
  • Super Lawyers Rising Star 2016, 2017
  • Global Director of Who’s Who – Top Lawyers
Speaking Engagements
  • “Culture Equals Cash: How a Clear Firm Culture Amplifies Profit, Growth and Stability,” Community Association Institute (CAI) Law Seminar, January 2026
  • “Practice in Your Personality: How to Thrive as a Community Association Lawyer”, Community Association Institute (CAI) 41st Annual Law Seminar, January 2020
Publications and Media

Seminars

May 6, 2025

Developer Controlled Associations – What You Need to Know

What should an HOA plan for before transitioning from builder control to homeowner control? What challenges are most likely to be identified during the transition? Discover the answers to these questions and more!

October 3, 2017

Double Seminar: Records Retention & Animals in an Association

The wait is over! Find out what laws have been signed and what that means for Associations in...

Charlene Cruz

Partner

Charlene Cruz specializes in Community Association Law, covering collections, general counsel, enforcement, and insurance defense cases. She holds a Juris Doctor from Quinnipiac University School of Law and a Bachelor of Commerce in International Business from the University of Victoria, Canada. With prior experience in finance and petrochemicals, Charlene is admitted to practice law in Arizona and the U.S. District Court of Arizona.

Office Locations

Overview

Charlene Cruz practices in Community Association Law and her practice includes assessment recovery, general counsel, enforcement, and insurance defense cases. Char received her Juris Doctor Degree from Quinnipiac University School of Law in Hamden, Connecticut and her Bachelor of Commerce in International Business from the University of Victoria in Victoria, British Columbia, Canada. Before attending law school, Charlene worked in the financial industry and the petrochemical business.

Charlene was admitted to practice law in Arizona and the U.S. District Court of Arizona. In her spare time, she enjoys trying new restaurants, hiking and spending time with her family.

Education
  • Quinnipiac University School of Law, JD
  • University of Victoria, BCom
Professional Memberships
  • Community Associations Institute (CAI)
  • Arizona Association of Community Managers (AACM)
Speaking Engagements
  • National Business Institute – FDCPA and Collection Law, Lecturer 
  • Arizona Trustee’s Association 2023 Annual Convention

Authored Articles

Seminars

January 13, 2026

Collecting with Confidence: HOA Strategies That Work

Navigate the tricky world of unpaid assessments with confidence. This seminar provides practical tips for enforcing payments, maintaining compliance, and keeping your HOA financially healthy.

October 1, 2024

HOA Collections

This seminar will examine recent changes in legislation, the real estate market, the local economy, and the courts. Should associations make adjustments? What does the future hold? What’s working and what isn’t? Discover how new laws and trends are impacting your community’s bottom line.

April 2, 2024

From Boomtown to Slowdown: HOA Assessment Recovery

Are you prepared for a potential rise in delinquencies? Do personal lawsuits/garnishment remain an effective tool? Are you “foreclosure ready”?

August 11, 2020

COVID Proofing Your Collections

Change is coming. Your community association survived the Great Recession, but this one just feels different. Will owners continue to pay voluntarily? Does a wave of lender foreclosures lie just beyond the horizon? What about bankruptcy? You may not be able to control the economy but you can control your collection strategy. You have options!

April 3, 2018

Double Seminar: Mental Health Challenges & Collections

The wait is over! Find out what laws have been signed and what that means for Associations in...

Javier Delgado

Shareholder

Javier represents homeowner associations and condominium associations, businesses and non-profit organizations throughout Arizona, New Mexico and Utah. He has expertise in assisting boards with complex problems involving maintenance disputes, insurance claims, interpreting covenants, bylaws and rules, reviewing contracts, gaining owner compliance, dealing with owner versus owner disputes, addressing discrimination claims and complying with state and federal law.

Office Locations

Overview

Javier Delgado joined the firm in 2007. He represents homeowner associations and condominium associations, businesses and non-profit organizations throughout Arizona, New Mexico and Utah.

Javier has expertise in assisting boards with complex problems involving maintenance disputes, insurance claims, interpreting covenants, bylaws and rules, reviewing contracts, gaining owner compliance, dealing with owner versus owner disputes, addressing discrimination claims and complying with state and federal law. Javier also assists community association boards in devising strategies to collect delinquent assessments and dues from homeowners and educates boards regarding the collections process. Javier has experience filing personal money judgment lawsuits to collect unpaid assessments and dues, garnishing owners wages and bank assets and foreclosing on association assessment liens. Javier also has experience in foreclosing on timeshare interests.

Active in lobbying the New Mexico State Legislature for improvements to the New Mexico HOA Act, Javier testified before the NM Public Affairs Committee in 2017 regarding proposed amendments to the NM HOA Act and also participated in a 2015 Senate Judiciary Committee regarding the NM HOA Act.

Javier trains board members and community association managers on a regular basis regarding best practices. He is a regular presenter for Community Associations Institute (CAI) and the Arizona Association of Community Managers (AACM). Javier has also been featured in the New York Times, the Arizona Republic, Phoenix New Times newspapers and is a monthly contributor to the “All Things Real Estate” radio show on KVSF 101.5 FM in Santa Fe, New Mexico.

Education
  • James E. Rogers College of Law at the University of Arizona, JD
  • University of Arizona, BA
Professional Memberships
  • Community Associations Institute (CAI)
  • Arizona Association of Community Managers (AACM)
  • Arizona Self Storage Association (AZSA)
Speaking Engagements
  • “Changes in the Law”, May 2017 (AZ)
  • “Nextdoor, Social Media and the Media: What You Need to Know”, May 2017, Apr. 2017 and Feb. 2017 (AZ)
  • “So You Want to Be a Board Member: Transitioning from Developer to Owner Control”, May 2017 (AZ)
  • “Basics of Association Management (BAM), Budgets, Meetings and Contracts”, AACM, May 2017 and Feb. 2017 (AZ)
  • “Drones and HOA’s: What You Need to Know”, CAI National Conference, May, 2017
  • “Proposed Changes to the NM HOA Act”, Apr. 2017 (NM)
  • “The Top 7 Things You Need to Know as a New Board Member”, Apr. 2017 (AZ)
  • “2017 Collections”, Apr. 2017 (AZ)
  • “Hot Topics in HOA Law: Firearms, Records Requests, and More” Mar. 2017 and Feb. 2017 (AZ)
  • “Gameshow: 30 Things Every Community Manager Should Know”, Mar. 2017 (AZ and NM) and Oct. 2016 (AZ)
  • “Board Training Essentials”, Feb. 2017 (AZ)
  • “Gameshow: 30 Things Every Community Manager Should Know”, Oct. 2016 (AZ)
  • “Short Term Rental Regulation”, Oct. 2016 (NM)
  • “How to Run a Perfectly Legal Meeting”, Sept. 2016 (AZ)
  • “Developments in HOA Regulation of Chicken and Drones”, Aug. 2016 (AZ)
  • “Board Training 101”, Aug 2016 (NM)
  • “Legislative Update & Board Training”, Jul. 2016 (AZ)
  • “HOA’s & Drones”, Jul. 2016 (AZ)
  • “HOA Collection Strategies”, Jul. 2016 (NM)
  • “Options to Regulate Short Term Rentals”, Apr. 2016 (AZ)
  • “Collecting Delinquent Assessments”, Apr. 2016 (AZ)
  • “Condominium Basics”, Mar. 2016 (AZ)
  • “Deeds 101”, Feb. 2016 (AZ)
  • “Chickens Revisited and their Farm Friends”, Community Associations Institute (CAI) Central AZ Chapter, Jan. 2016 (AZ)
  • “Homeowner Association Law 101”, Dec. 2015 (AZ)
  • “Collection Issues”, September 2015, Arizona Association of Community Managers, (AACM), Jul. 2015 and Feb., 2015 (AZ)
Publications and Media
  • Lost your black cat, but don’t know your neighbors? There’s an app for that. But beware what you say. Your free speech may not necessarily be free, CAI Central AZ Chapter Magazine, Summer 2017 (AZ)
  • Crying Fowl: Community Associations and the Backyard Chicken Farming Movement, CAI Central AZ Chapter Magazine, April 2014

Authored Articles

Seminars

November 3, 2026

Insurance Coverage Every Board Should Understand

Explore the key types of insurance every HOA board should understand, common coverage gaps, claims considerations, and the roles of the association, homeowners, and insurers.

January 13, 2026

Collecting with Confidence: HOA Strategies That Work

Navigate the tricky world of unpaid assessments with confidence. This seminar provides practical tips for enforcing payments, maintaining compliance, and keeping your HOA financially healthy.

November 4, 2025

HOA Board Member Basics

For seasoned or new members, serving on a community association board can be difficult. We'll cover board roles, fiduciary duties, meeting procedures, governing documents, and best practices for ethical leadership.

January 14, 2025

How to be an HOA Pro

Becoming a successful HOA professional, whether as a board member or manager, requires a blend of leadership skills, legal knowledge, and a commitment to the community’s well-being. With the right tools and mindset, your HOA will thrive.

October 1, 2024

HOA Collections

This seminar will examine recent changes in legislation, the real estate market, the local economy, and the courts. Should associations make adjustments? What does the future hold? What’s working and what isn’t? Discover how new laws and trends are impacting your community’s bottom line.

April 2, 2024

From Boomtown to Slowdown: HOA Assessment Recovery

Are you prepared for a potential rise in delinquencies? Do personal lawsuits/garnishment remain an effective tool? Are you “foreclosure ready”?

September 7, 2023

Shaken, not Stirred: HOA Alcohol Event Update

Does your HOA permit alcohol consumption on property? What role does the Department play with regards to liquor licensing? If you have a license, are you in compliance? Is BYOB really the answer? Looking to host a large-scale event? What are the potential consequences of getting it wrong? Guidance regarding these matters and more!

September 7, 2022

Big Game Proofing Your HOA – Regulating Short Term Rentals, Party Houses & Street Parking

Arizona’s high tourism season means that a rise in short-term rental, party house, and street parking related complaints are sure to follow. Are you enforcing your short-term regulations strategically? Looking to amend? Party houses and parking disputes keeping you up? Gain insight into these issues and more.

August 16, 2022

Managing Politics in Your Community

It’s the most political time of the year, when corners are covered by candidate signs and commercials are filled with political rhymes. Is THAT a political sign? What rights do Owners have to host political assemblies within the HOA? Join us for a non-partisan discussion on political regulation by HOAs. Register via our ConstantContact event […]

November 2, 2021

Ripped from the Headlines: HOA’s in the News

Is THAT legal? Better yet, is it a good idea? Real stories from around the country. Learn what not to do.

February 9, 2021

Lawful but Awful | Collections

Is THAT legal? Better yet, are we going to collect? Learn from the unintentional mistakes of boards that took action that was lawful, but awful.

February 2, 2021

Lawful but Awful | Collections

Is THAT legal? Better yet, are we going to collect? Learn from the unintentional mistakes of boards that took action that was lawful, but awful.

August 11, 2020

COVID Proofing Your Collections

Change is coming. Your community association survived the Great Recession, but this one just feels different. Will owners continue to pay voluntarily? Does a wave of lender foreclosures lie just beyond the horizon? What about bankruptcy? You may not be able to control the economy but you can control your collection strategy. You have options!

May 5, 2020

What Would You Do? Covid-19 Scenarios

Have a COVID-19 related annual meeting, board meeting, collection, enforcement, parking, tot lot/fitness center/pool, or notification concern? Unsure how to handle it? 12 advanced COVID-19 scenarios will be presented. Discuss with us, what you would do and why. An opportunity to apply best practices in an uncertain situation. Please note that this online viewing will […]

February 4, 2020

Fast Track Your Collections

Delinquent accounts got you down? Learn how to collect delinquencies faster, handle accounts uniformly, and maintain board control while shortening your board meetings. Learn about our Assessment Recovery options.

May 14, 2019

Fight the Bite! Combating Mosquito Threats in HOAs

Did you know that West Nile virus has been spreading in the Valley since 2003? What can HOAs do to abate mosquito born disease threats in the community? What services does Maricopa County Vector Control offer? How do you address resident demands for additional intervention? What about when residents oppose treatment efforts? The science and […]

January 8, 2019

Keeping Your Rear Out of Arrears

How’s your collection “technique”?  What’s working/what’s not?  Join our panel in covering the latest trends in the marketplace, rulings by the courts, tactics by delinquent owners and counter-strategies.  Keep your association’s rear out of arrears, and in the black!

April 3, 2018

Double Seminar: Mental Health Challenges & Collections

The wait is over! Find out what laws have been signed and what that means for Associations in...

March 6, 2018

Lawful but Awful: “Legal” Actions with Unintended Negative Consequences

The wait is over! Find out what laws have been signed and what that means for Associations in...

May 31, 2017

Online Only Manager Drone Presentation

The wait is over! Find out what laws have been signed and what that means for Associations in...

April 4, 2017

Double Seminar: Collections and Enforcement

Collections: What’s working? What’s not? How changes in the real estate market, local economy and the Courts are...

November 1, 2016

Double Seminar! Group Homes And Collections; Where Are We Going In 2017?

Group Homes – What can and cannot be done to regulate and restrict Group Homes in Associations. Collections – This seminar...

Jonathan Ebertshauser

Partner

Jonathan is an expert in community association law, covering general counsel, easements, developer transitions, enforcement, litigation, and collections. He also oversees the firm’s zoning and land use practice.

Office Locations

Overview

Jonathan Ebertshauser, a partner in our Phoenix office, focuses his practice on the representation of homeowners associations throughout Arizona. With a deep understanding of the planned community statutes and the Arizona Condominium Act, Jonathan advises community associations on a wide range of legal matters including covenant enforcement, board governance, member disputes, vendor contracts, and corporate compliance with state statutes and governing documents.

Known for his pragmatic and responsive counsel, Jonathan works closely with HOA boards and community managers to develop proactive strategies that support effective leadership and minimize legal risk. He has successfully assisted associations with rulemaking, election procedures, dispute resolution, and general corporate governance.

Jonathan’s practical approach to complex legal matters and his commitment to client service brings valuable insight into a wide range of legal areas, including real estate law, homeowners association governance, corporate compliance, and civil litigation, planning, and zoning.

Jonathan is a member of the State Bar of Arizona and a trusted resource for board members navigating the legal responsibilities of community leadership. He is committed to helping communities thrive through clear communication, sound legal guidance, and a focus on long-term stability.

When not practicing law, Jonathan enjoys spending time with his family, participating in local events, and contributing to the communities he serves.

Education
  • Sandra Day O’Connor College of Law at Arizona State University, JD
  • Arizona State University, MA
  • Arizona State University, BA
Professional Memberships
  • Community Associations Institute (CAI)
  • Arizona Association of Community Managers (AACM)
  • State Bar of Arizona

Authored Articles

Seminars

August 18, 2026

Maximize your Meetings!

Learn strategies to encourage productive discussion and informed decision-making while minimizing director/owner conflict.

April 7, 2026

Security & Privacy in HOAs: Cameras and Compliance

Learn how to balance community safety with resident privacy and best practices for managing security in your HOA.

September 2, 2025

HOA Responsibilities vs. Homeowner Responsibilities

Which responsibilities belong to the HOA versus individual homeowners? We'll cover community property management, enforcement authority, and neighbor disputes to help maintain a compliant, well-functioning community.

April 1, 2025

Changes to the HOA Regulatory Climate

The outcome of elections can significantly shape the future of state and federal regulations that govern HOA’s. Join us for a preview of potential changes to the regulatory environment.

August 27, 2024

Politics in Associations

It’s the most political time of the year, with candidate signs dotting every corner and political ads filling the airwaves. Are you wondering if that sign is political? Can homeowners host political assemblies within an HOA? We will discuss how HOAs regulate political activities.

May 7, 2024

What You Don’t Know Could Hurt You

There are over 225 state laws that have the potential to regulate your community association. How well do you really know them?

December 5, 2023

Never Seen Before for 2024

There are several potential changes and innovations that could be seen in HOA’s. While we can’t predict the future with certainty, join us to find out the possible “never before seen” developments that might emerge in HOA’s.

May 2, 2023

What would you do?

Back by popular demand – Arizona’s hot topics seminar presented in an entertaining and interactive format.

December 2, 2020

Up in Smoke: Prop 207, The Legalization of Marijuana in HOAs

Can an HOA regulate marijuana use? Better yet, should they? What does the law say? What are your options? Answers to these questions and more!

Alexis Firehawk

Shareholder

Alexis Firehawk practices in the areas of community association law, business law, and litigation. She focuses on entity formation and dissolution, securities, general counsel, and civil litigation. Alexis counsels nonprofit and for-profit organizations of all sizes, across industries, regarding business transactions and strategy, capital market transactions, intellectual property disputes, and conflict resolution.

Office Locations

Overview

Alexis Firehawk practices in the areas of community association law, business law, and litigation. She focuses on entity formation and dissolution, securities, general counsel, and civil litigation. Alexis counsels nonprofit and for-profit organizations of all sizes, across industries, regarding business transactions and strategy, capital market transactions, intellectual property disputes, and conflict resolution.

Alexis’ practice includes advising companies, boards of directors, and individuals on statutory and regulatory compliance; assisting clients with respect to employment and consulting agreements, contract interpretation and negotiation; and advising clients with regard to compliance with internal policy and procedure. Alexis also represents companies on both sides of civil litigation, bringing affirmative claims and providing litigation defense.

Alexis manages the Firm’s summer associate, internship/externship, and mentor programs. She believes that success is inspired by building relationships.

Prior to joining the Firm she created corporate policy for global companies and advised on Information Governance and eDiscovery issues including privacy, security, and regulatory compliance.

Education
  • California Western School of Law, JD, cum laude
  • W.P. Carey School of Business at Arizona State University, BS, Economics, cum laude
  • University of Strathclyde, Glasgow, Scotland, International Business Certificate
  • Arizona State University’s Center for Mindfulness, Compassion, and Resilience, Mindfulness Leadership Certificate
Professional Memberships
  • Community Associations Institutes (CAI): Diversity, Equity and Inclusion Task Force; Annual Conference & Exposition Education Session Speaker
  • Arizona Association of Community Managers (AACM), Teaching Faculty for Continuing Education and Education Committee
  • Arizona Women Lawyers Association, State Board Member, Maricopa Chapter Steering Committee Member, Membership Committee Chair
  • Arizona Asian American Bar Association, Member
  • State Bar of Arizona, Appointments Committee Member and Special Constitutional Appointments Committee Member
  • The Horace Rumpole American Inn of Court, Past President
  • Open Doors Charity 501(c)(3), Board Member
  • ABA Judicial Intern Opportunity Program (JIOP), Alumni and Attorney Volunteer
  • Mindfulness in Law Society, Board Member, Diversity Equity & Inclusion Committee
Awards
  • The Wiley W. Manuel Certificate for Pro Bono Legal Services, 2008
Speaking Engagements
  • “Sharing Perspective: A Dialogue with Women in the Community Association Industry,” Community Association Institute (CAI) Annual Conference & Exposition, [Coming soon! May 2023]
  • “The Brain Science Behind Attorney Wellness Through Mindfulness Practices,” Community Association Institute (CAI) Annual Law Seminar, January 2023
  • “Women in Community Association Law: A Dialogue,” Community Association Institute (CAI) College of Community Association Lawyers (CCAL) Webinar, November 2022
  • “CAI Chapter Knowledge Series: DEI,” Community Association Institute (CAI) Webinar, November 2022
  • “Resiliency Through Sisterhood: Working Together, Elevating Each Other, Forming an Alliance,” Arizona Women Lawyers Association 2022 Annual Convention, October 2022
  • “Promoting Lawyer Wellbeing Through Mindfulness,” Los Abogados Hispanic Bar Association, October 2022
  • “Mindfulness and Stress Management,” Annual State Bar of Arizona Convention, June 2022
  • “In the Now: Wellness (and Happiness!) for Community Association Professionals and Homeowner Volunteers Through Mindfulness Practices,” Community Association Institute (CAI) Annual Conference & Exposition, May 2022
  • “Mindfulness and Meditation to Cope with Stress,” Arizona Women Lawyers Association Monthly Meeting, April 2022
  • “Attorney Wellness – Guided Mindfulness Exercise,” Community Association Institute (CAI) Annual Law Seminar, February 2022
  • “ABA Grit and Growth Mindset Workshop,” Arizona Women Lawyers Association 2021 Annual Convention, November 2021
  • “Lawyer Wellbeing,” State Bar of Arizona 2021 Solo/Small Firm Institute, October 2021
  • “Lawyer Well-Being Track Diaphragmatic Breathing Mindfulness Exercise,” American Bar Association TECHSHOW2021, March 2021
  • “Wellness: Building Resiliency,” State Bar of Arizona 2020 New Lawyer Boot Camp, December 2020
  • “Remembering Justice Ruth Bader Ginsberg,” Arizona Women Lawyers Association 2020 Annual Convention, November 2020
  • “Practice in Your Personality: How to Thrive as a Community Association Lawyer,” Community Association Institute (CAI) 41st Annual Law Seminar, January 2020
  • “What I Wish I’d Known,” State Bar of Arizona 2018 New Lawyer Boot Camp, June 2018
  • “Mentors and Champions: Inspiring Success by Building Relationships,” Arizona Women Lawyers Association 2017 Annual Convention, June 2017
  • “#Privacy, Do We Still “Like” Our Civil Liberties,” State Bar of Arizona 2017 Spring Training for Lawyers, March 2017
Publications and Media
  • Ladies Leadership Circle on Phoenix Business Radio X – Anjali Patel, Kellie Callahan, and Alexis Firehawk of Carpenter, Hazlewood, Delgado & Bolen LLP. “Embracing the mantra “practice within your personality”, these attorneys, and the rest of the team are making a positive impact on the industries they serve. This focus helps them stay ahead of the pack along with their commitment to mentorship and collaboration. Listen in as we learn how these things have played an important role in attracting female attorneys to their practice; and, in furthering the advancement of females in law nationwide.“

Authored Articles

Seminars

September 1, 2026

Aging Communities: the Odyssey through 2046

This seminar explores long-term planning needs, from reserve funding and capital improvements to deferred maintenance and risk management.

October 7, 2025

Conflict Resolution & Handling Difficult People

Community association leaders need strong conflict management skills. Learn to resolve disputes, address challenging behavior, and maintain compliance while staying professional.

April 1, 2025

Changes to the HOA Regulatory Climate

The outcome of elections can significantly shape the future of state and federal regulations that govern HOA’s. Join us for a preview of potential changes to the regulatory environment.

November 5, 2024

Owner Harassment

Are you dealing with hostile homeowners – in meetings, in person, or on social media? What are the boundaries of acceptable behavior? When does conduct cross the line into harassment or defamation? Learn about your rights and your options.

March 5, 2024

Enforcing with Confidence

Know your documents, the law, and your rights.

October 3, 2023

Neighbor Wars: Neighbor vs. Neighbor Disputes

This ain’t Mr. Rogers Neighborhood Does the HOA to get involved? If not, should it? How far is the HOA obligated to go? Join us for tips on navigating the muddy waters of neighbor disputes, strategies for de-conflicting, and tips on minimizing the HOA’s liability.